Welcome to our Blog. Inspiration, updates and industry trends from the team at Landscaping Solutions.
One of the smallest services performed by us this month was actually one of the most enjoyable. After all, even the smallest job takes on a certain cachet, when it entails visiting RHS Chelsea.
The CAMFED Garden designed by Jilayne Rickards, bringing Zimbabwe to Chelsea. Photo credit: Helen Gazeley.
Attention to detail is an aspect of the job that we take really seriously at Landscaping Solutions, and if there’s one place you’ll find it in spades, it’s Chelsea Flower Show.
Jilayne Rickards, for whom we were delivering materials to add some finishing touches to what was her first Chelsea show garden, designed the CAMFED Garden - promoting “Giving Girls in Africa a Space to Grow”, an initiative by the Campaign for Female Education. Intended to bring rural Africa to central London, it incorporated an open-air classroom to underline CAMFED’s commitment to education. Made using the same techniques employed in Zimbabwe, it has a completely authentic air.
Mark Gregory’s Welcome to Yorkshire garden at RHS Chelsea 2019. Photo credit: Helen Gazeley.
Further down Main Avenue, Mark Gregory created his second show garden for Welcome to Yorkshire. Last year, his Gold-winning design recreated a hillside complete with stone bothy and trickling beck. This year a canal scene incorporated two full-size sets of genuine lock gates, towpath and, behind the scenes, fifteen different pumps creating the water effect.
Dramatic, certainly, and Mark’s in particular generated a huge amount of media interest…but are they gardens? It’s a question that raises its head every year. After all, is anyone coming to the show really going to go home determined to put a Yorkshire waterway in the back garden, any more than they’ll want to install an African classroom?
Thinking like this misses the point. It’s easy to argue that there’s little for the public to take away from the Show Gardens and the RHS seem to have taken that on board with their introduction of Space to Grow gardens, a category which replaced the controversially contemporary Fresh Gardens last year.
Details make the picture in Jilayne Rickard’s CAMFED Garden for RHS Chelsea Flower Show, 2019. Copyright RHS. Credit: RHS/Sarah Cuttle.
What these carefully constructed scenes do, though, is demonstrate attention to detail. Designers and builders reproduce a scene so faithfully on such a small area of ground that for a moment you’re there.
To create that moment, the attention to detail, not to mention the thought and planning behind it, is phenomenal. And if you can do that with a show garden, then how much more are you going to be able to think your way around a design conundrum in the real world and create the perfectly detailed garden for a client?
There’s been criticism in recent years about an apparent lack of attention to the plants and too much focus on design, but the show gardens at RHS Chelsea have a serious purpose: to demonstrate what designers and contractors at the height of their game are capable of achieving. Theatre? Yes. This is true performance.
Landscaping Solutions is no stranger to the accuracy and attention to detail required by gardens like these. Apart from five BALI award-winners, we’ve constructed several Gold and Silver-Gilt award-winning gardens at RHS Hampton Court.
Light at the End of the Tunnel, Matthew Childs Gold-winning garden at Hampton Court Flower Show 2012.
Part of Landscaping Solutions’ vision is to create a fulfilling work environment for our staff because teamwork is at the heart of award-winning gardens. Our teams love a challenge, and show gardens give us the chance to show our true colours in a place where there’s no place to hide. Next month we’ll be putting all our skills to work for the fourth time at Hampton Court Flower Show, for Michelle Brandon’s The Forest Will See You Now.
Come back next month for more details. In the meantime, for information on how Landscaping Solutions can put show garden detail into your outdoor space, contact Ben on 0208 2412402 or email firstname.lastname@example.org.
“It definitely brings us closer. You see a different side of people.” This is Landscaping Solutions’ Operations Manager James Double’s verdict on our annual camping trips. Perhaps that’s not surprising when you find out what owner Ben West gets us doing.
Landscaping Solutions’ Ben, George, James, Frank, Jack, Tom and Hudson.
When our social events take place outside work, they usually involve something like golf, go-karting or football. “If I organise something,” says Ben, “we’ll end up doing activities that most of us haven’t done before - friction fire-lighting, bushcraft skills, swimming in rivers, hill-walking on Brecon Beacon.”
Ben’s been wild camping since he was ten, and the trips are now a feature of the firm. Contracts Manager Tom Underwood hadn’t ever camped when he joined the company just over seven years ago. “I wasn’t into it, but I really look forward to it now,” he says. “I’m already looking forward to the trip for this year.”
The trips certainly aren’t compulsory and we don’t have to venture far - a recent camp-out was in the Surrey Hills - but they do offer a chance for us to get to know each other better over a couple of days. “Most love it,” says Ben. “You don’t always get to mix with everybody in the firm, so you’re meeting other people you might have heard of and not worked with. It’s letting hair down in general.”
“It’s team building,” says Tom. “Two or three days in the wilderness with nothing but yourselves. It definitely contributes to well-being and happiness, and if you’re happy in work, then you do it better.”
A BALI award-winning garden, London, designed by Simon Thomas and built by Landscaping Solutions.
Teamwork is vital to a landscaping practice and is at the heart of Landscaping Solutions. It stands to reason that if three or four of us are working on a site for several weeks, the better we understand each other, the better we work together. “Teamwork is very important to the company. I’ve noticed that people coming from other firms say that they like the banter and the fun,” says Ben. “You’re spending most of your life doing this, so if it’s not fun, there’s not much point in having the job. The trips away help to create camaraderie, and it’s calming being out amongst the bird song and around the fire. As soon as you’ve got a fire going in the dusk, people talk about things that they rarely talk about otherwise.”
“We’re a close group,” says Tom. “I pass on what I’ve learned, and the guys teach me; I’m always ready to learn.”
And if you’re wondering how this plays into Landscaping Solutions’ work, then take a look at some of our BALI award-winning gardens.
Alongside teamwork goes the ethos of recognising the talent we’ve got. “The culture of Landscaping Solutions is to promote from within,” says Ben. “We take on young guys and the team supports them to give them the skills and take on responsibility. That’s the most successful way to get people into responsible roles,” he adds.
James joined around seven years ago, was promoted to foreman and now works alongside Ben in the office. Tom, who joined at around the same time, also became a foreman and is now Contracts Manager, overseeing all the teams, giving toolbox talks, ensuring everyone has the workwear, PPE and materials they need. For the guys who moved into the gaps left by their promotion, James and Tom are on hand to monitor and give support.
A BALI award winning garden, London, designed by Jilayne Rickards and built by Landscaping Solutions.
We think the results speak for themselves. The recent BALI awards gave us our 5th award over 7 years, two being Principal Award Winner. Of the latest winner in December 2018, designer Jilayne Rickards said, ““The finish was exquisite, because that’s how Landscaping Solutions work.”
So, when you commission Landscaping Solutions for your garden project, we’ll not just enjoy building it. You’ll also know you have a tight-knit team who will work together to give you the best result possible, maybe even a BALI award-winner.
For a discussion on how we can help with your next garden project, contact Ben on email@example.com or the number at the top of the page.
Here at Landscaping Solutions, we’ve got to know some of the garden designers we work with pretty well.
A garden in Hampton, Surrey, designed by Pam Johnson. She describes her designs as having become increasingly “planty” over the years.
One of the great pleasures of working with the same person on a variety of projects over the years is becoming familiar with another’s working practices so you virtually start from where you left off when the next garden design brings an opportunity to team up again.
“It’s the team you end up working with that’s critical,” says Pamela Johnson. Pam’s had twenty-five years’ experience in the business, training at the College of Garden Design when it wasn’t so much a growing profession, as she says, but a very small growing hobby. Things have certainly changed in a quarter of a century.
For Pam, there’s no substitute for good ground preparation. “If it’s not done properly, it’s hard to get a garden working when it all starts growing.”
Since she started, Pam has designed many gardens in and around London, but has now moved to Dorset. “I had enough of tiny London gardens and the logistics,” she says; if you’ve any experience of the problems of parking, access and spoil removal in Central London, you can probably sympathise.
While she was here, though, the result was some truly gorgeous gardens, of which we’ve been lucky enough to build a large number. Building relationships with designers is equally precious to us. “Ben’s very good with clients and good at running a team, which is critical,” says Pam, “but the next person who’s very important is the foreman.”
Another view of Pam Johnson’s design for a garden in Hampton, Surrey.
The foreman is the one who heads up the team on site, keeps things running smoothly, liaises with the client and keeps the designer informed on a day-to-day basis.
“As a designer,” adds Pam, “that’s the person you work with most.” Here at Landscaping Solutions we have three permanent teams and the foreman of each stays with a project from start to finish. “That’s critical, too,” adds Pam. “If a foreman has a good sense of design themselves, and an understanding of your design, is good with the client and understands your relationship with the client, then it’s good combination. If you’ve not got any of that, then it’s a nightmare. Tom, whom I worked with, is delightful, very talented.”
A beautifully balanced design which won a BALI award for a Surrey garden.
Pam approaches a garden very much from the point of view of the client. “I interpret within their means, manage their expectations. You don’t want something inappropriate to the circumstances. If I was to design something that I wanted, it wouldn’t fit the brief.” At the forefront is always the understanding that, as she says, “It’s not my garden, it’s the client’s garden. And it’s important for the landscaper to respect that too.”
There’s quite a skill to marrying up expectations with circumstance to create a happy solution. Some clients came to Pam because they loved the look of her own garden. “Aspirations can be tricky,” she says. “Unless you were a really good gardener, you wouldn’t be able to achieve that.”
Now in Dorset, Pam is taking a break from designing and, instead, is concentrating on working on the blank canvas of her new garden, currently mostly gravel. “It needs proper structure,” she explains, and she plans to do things gradually, seeing how they develop. “I’m doing it very slowly, rather than all at once. ‘Slow gardening’,” she laughs.
Pam used a sinuous path to echo the border of the pond in this BALI award-winning Surrey garden.
Starting when garden design was so young an occupation, Pam spent many years as a member of the Society of Garden Designers, which has presided over an improvement in working practices within the profession. “The SGD has set out quite rigid guidelines about how to conduct business, making sure everything’s done properly and professionally.”
This has turned out to be to everyone’s advantage, from the client, who knows that sensible quotations have been obtained, to the landscaper, who gets as full a brief as possible from the start. “The guidelines inform the way you deal with contractors,” explains Pam, “so you get comparable quotes for a specification. If all contractors quote for slightly different things, that means nothing.” As a client, it’s vital that your designer understands how to specify and get quotes. “There’s always an anomaly,” adds Pam, “but that’s the designer’s problem to work out.”
As anyone who’s had a garden designed and built knows, “something unseen”, as Pam puts it, is likely to crop up. If a problem occurs, it’s usually the site conditions at the centre of it. “The weather,” explains Pam, “or something buried, or a neighbour who complains.
“A landscaper can be instrumental in working something out,” she adds. “You need someone with good people skills. Ben will have a talk with a difficult neighbour and then say, ‘We had a problem, but we’ve sorted it.’ It’s great when someone does that.”
It’s important that a garden matches the needs of its owner.
Not only that, but we understand that the project we’re working on won’t be the only iron you, as a designer, have in the fire. “If you want him to, Ben’s very good at stepping in and dealing with stuff that would have been the designer’s job if, for whatever reason, the designer can’t do it,” adds Pam.
The better a designer and landscaper get to know each other and the way they work best, the easier it is to liaise and anticipate any difficulties in a build. That’s why we believe in the importance of getting to know how the designers we work with like to do things and in building up a relationship. We’re proud also to have contributed to the success of a number of award-winning gardens in London and the South-East.
Pam will eventually open her new garden for the NGS, but it won’t be very soon. In the meantime, however, keep an eye out for a blog about her new garden and courses on gardening. We’ll give you a shout on our social media when they start.
“Designing gardens is a delight,” says Pam. We couldn’t agree more!
If you’d like a chat about how Landscaping Solutions can help you achieve the design you want, then give Ben West a ring on 0208 2412402 or email firstname.lastname@example.org
CDM - Construction Design Management - is something we’ve noticed makes a lot of garden designers nervous. Brought in in 2007 and revised in 2015, the Construction (Design and Management) Regulations demand that every project has suitably qualified and experienced duty holders in place, to shoulder the designated responsibilities and, in the case of designers, this consists of “identifying, eliminating or controlling foreseeable risks”.
A finished project for a garden near Richmond.
The regs also demand that designers prepare and provide relevant information to those who need it and liaise with the principal contractor “to help in the planning, management, monitoring and coordination of the construction phase”.
Put like that, it’s understandable that, as the regulations finally begin to filter into the landscaping industry, there are a few qualms. Funnily enough, it’s the domestic sector that’s feeling the burden most, rather than contractors working on the commercial side; when you’re working for the likes of Taylor Wimpey you’ll be a very big fish to be principal anything.
Working for home-owners is different. They, too, have their responsibilities, but aren’t expected to understand them. Former BALI chairman Richard Gardiner runs Nag Solutions, which helps landscape companies improve their compliance credentials, and sums up the situation this way. “The problems come in the domestic sector. There’s no pressure from the client, the home-owner, and you wouldn’t expect them to be up to speed. It’s more challenging than the commercial sector because most of the time the domestic contractor operates as principal contractor, and a lot of responsibility sits with the principal contractor. Contractors do tend to bury their heads a bit.”
Machinery should be placed in a safe position.
It’s the same with designers. “Again, they bury their heads,” he says. “The designer is the interface with the client. If they are aware of what they should be doing, then they should guide the client.”
At Landscaping Solutions, our heads are well and truly above ground. Some time ago, we took a good hard look at what is demanded and how far we fulfilled it, and we brought Richard in as the expert to check us over for any gaps in our approach. Consequently, we’ve embraced CDM with quite a bit of enthusiasm.
Why? Ben West, owner of Landscaping Solutions explains, “It’s going to increase professionalism and bring the landscaping industry in line with the rest of the construction industry, which is quite far ahead of us in this area. It’ll reduce accidents by making the consideration of risks and hazards part of the design process, so that, hopefully, they’re designed out of forthcoming schemes. And it’s going to make the finished garden a safer place for the homeowner and their visitors.”
A tidy site is a safer site.
What this means for you, as a designer, is that we know what’s needed and can help you with your responsibilities. “We recently did a job for a lady who wasn’t sure what CDM meant,” says Ben. “We provided her with documentation, the people she could speak to, links with various websites, and looked at her current documentation to see if it was rigorous enough.”
If you’re a home-owner reading this, then you can rest easy that we understand our duties and carry them out. It will also potentially reduce your costs by flagging up potentially massive additions to the bill brought about by, for example, the use of oversized, heavy paving that will need cutting on site in hard-to-access gardens where the only solution is to bring in a crane and then cut by hand.
When you’re not used to doing something, and there are plenty of other things taking up valuable time, then getting to grips with CDM is daunting. But it doesn’t have to be.
Landscapers should have all the appropriate work equipment and footwear for the job.
Paramount in CDM is the need to communicate. “Essentially, the designer should do a risk assessment for their design and talk to the contractor,” says Richard Gardiner. “The contractor might come up with a different way to solve a problem which is more satisfactory. All parties need to be in communication, putting the client, designer and contractor in tune with each other.”
If you’ve read our post on The Secret to a Bali Award-Winning Garden, then you’ll know that communication is one of our priorities. That project demanded hundreds of both emails and phone calls. If a problem occurs, we’ll let you know. If a schedule needs to be rejigged because of a delayed delivery, we’ll tell you. If we foresee a pitfall in the way things are scheduled, we’ll suggest a solution.
CDM doesn’t have to be feared. It’s raising standards across the industry and that has to be applauded. However, everyone can do with a bit of support, especially when something’s new and full of legal implications.
“CDM is a good thing,” says Ben. “With any of our projects, we’ll be happy to offer advice to designers who are a bit unsure, and it’s a chance for everyone in the industry - landscapers and designers - to show clients and designers that we take our responsibilities seriously and recognise our duty of care to fellow contractors and our clients.”
If you’d like to discuss how we can help with the CDM requirements of your next project, give us a ring on 0208 2412402 or email us at email@example.com
Richard Gardiner can be contacted at Nag Solutions.