Welcome to our Blog. Inspiration, updates and industry trends from the team at Landscaping Solutions.
Here at Landscaping Solutions, we’ve got to know some of the garden designers we work with pretty well.
A garden in Hampton, Surrey, designed by Pam Johnson. She describes her designs as having become increasingly “planty” over the years.
One of the great pleasures of working with the same person on a variety of projects over the years is becoming familiar with another’s working practices so you virtually start from where you left off when the next garden design brings an opportunity to team up again.
“It’s the team you end up working with that’s critical,” says Pamela Johnson. Pam’s had twenty-five years’ experience in the business, training at the College of Garden Design when it wasn’t so much a growing profession, as she says, but a very small growing hobby. Things have certainly changed in a quarter of a century.
For Pam, there’s no substitute for good ground preparation. “If it’s not done properly, it’s hard to get a garden working when it all starts growing.”
Since she started, Pam has designed many gardens in and around London, but has now moved to Dorset. “I had enough of tiny London gardens and the logistics,” she says; if you’ve any experience of the problems of parking, access and spoil removal in Central London, you can probably sympathise.
While she was here, though, the result was some truly gorgeous gardens, of which we’ve been lucky enough to build a large number. Building relationships with designers is equally precious to us. “Ben’s very good with clients and good at running a team, which is critical,” says Pam, “but the next person who’s very important is the foreman.”
Another view of Pam Johnson’s design for a garden in Hampton, Surrey.
The foreman is the one who heads up the team on site, keeps things running smoothly, liaises with the client and keeps the designer informed on a day-to-day basis.
“As a designer,” adds Pam, “that’s the person you work with most.” Here at Landscaping Solutions we have three permanent teams and the foreman of each stays with a project from start to finish. “That’s critical, too,” adds Pam. “If a foreman has a good sense of design themselves, and an understanding of your design, is good with the client and understands your relationship with the client, then it’s good combination. If you’ve not got any of that, then it’s a nightmare. Tom, whom I worked with, is delightful, very talented.”
A beautifully balanced design which won a BALI award for a Surrey garden.
Pam approaches a garden very much from the point of view of the client. “I interpret within their means, manage their expectations. You don’t want something inappropriate to the circumstances. If I was to design something that I wanted, it wouldn’t fit the brief.” At the forefront is always the understanding that, as she says, “It’s not my garden, it’s the client’s garden. And it’s important for the landscaper to respect that too.”
There’s quite a skill to marrying up expectations with circumstance to create a happy solution. Some clients came to Pam because they loved the look of her own garden. “Aspirations can be tricky,” she says. “Unless you were a really good gardener, you wouldn’t be able to achieve that.”
Now in Dorset, Pam is taking a break from designing and, instead, is concentrating on working on the blank canvas of her new garden, currently mostly gravel. “It needs proper structure,” she explains, and she plans to do things gradually, seeing how they develop. “I’m doing it very slowly, rather than all at once. ‘Slow gardening’,” she laughs.
Pam used a sinuous path to echo the border of the pond in this BALI award-winning Surrey garden.
Starting when garden design was so young an occupation, Pam spent many years as a member of the Society of Garden Designers, which has presided over an improvement in working practices within the profession. “The SGD has set out quite rigid guidelines about how to conduct business, making sure everything’s done properly and professionally.”
This has turned out to be to everyone’s advantage, from the client, who knows that sensible quotations have been obtained, to the landscaper, who gets as full a brief as possible from the start. “The guidelines inform the way you deal with contractors,” explains Pam, “so you get comparable quotes for a specification. If all contractors quote for slightly different things, that means nothing.” As a client, it’s vital that your designer understands how to specify and get quotes. “There’s always an anomaly,” adds Pam, “but that’s the designer’s problem to work out.”
As anyone who’s had a garden designed and built knows, “something unseen”, as Pam puts it, is likely to crop up. If a problem occurs, it’s usually the site conditions at the centre of it. “The weather,” explains Pam, “or something buried, or a neighbour who complains.
“A landscaper can be instrumental in working something out,” she adds. “You need someone with good people skills. Ben will have a talk with a difficult neighbour and then say, ‘We had a problem, but we’ve sorted it.’ It’s great when someone does that.”
It’s important that a garden matches the needs of its owner.
Not only that, but we understand that the project we’re working on won’t be the only iron you, as a designer, have in the fire. “If you want him to, Ben’s very good at stepping in and dealing with stuff that would have been the designer’s job if, for whatever reason, the designer can’t do it,” adds Pam.
The better a designer and landscaper get to know each other and the way they work best, the easier it is to liaise and anticipate any difficulties in a build. That’s why we believe in the importance of getting to know how the designers we work with like to do things and in building up a relationship. We’re proud also to have contributed to the success of a number of award-winning gardens in London and the South-East.
Pam will eventually open her new garden for the NGS, but it won’t be very soon. In the meantime, however, keep an eye out for a blog about her new garden and courses on gardening. We’ll give you a shout on our social media when they start.
“Designing gardens is a delight,” says Pam. We couldn’t agree more!
If you’d like a chat about how Landscaping Solutions can help you achieve the design you want, then give Ben West a ring on 0208 2412402 or email firstname.lastname@example.org
CDM - Construction Design Management - is something we’ve noticed makes a lot of garden designers nervous. Brought in in 2007 and revised in 2015, the Construction (Design and Management) Regulations demand that every project has suitably qualified and experienced duty holders in place, to shoulder the designated responsibilities and, in the case of designers, this consists of “identifying, eliminating or controlling foreseeable risks”.
A finished project for a garden near Richmond.
The regs also demand that designers prepare and provide relevant information to those who need it and liaise with the principal contractor “to help in the planning, management, monitoring and coordination of the construction phase”.
Put like that, it’s understandable that, as the regulations finally begin to filter into the landscaping industry, there are a few qualms. Funnily enough, it’s the domestic sector that’s feeling the burden most, rather than contractors working on the commercial side; when you’re working for the likes of Taylor Wimpey you’ll be a very big fish to be principal anything.
Working for home-owners is different. They, too, have their responsibilities, but aren’t expected to understand them. Former BALI chairman Richard Gardiner runs Nag Solutions, which helps landscape companies improve their compliance credentials, and sums up the situation this way. “The problems come in the domestic sector. There’s no pressure from the client, the home-owner, and you wouldn’t expect them to be up to speed. It’s more challenging than the commercial sector because most of the time the domestic contractor operates as principal contractor, and a lot of responsibility sits with the principal contractor. Contractors do tend to bury their heads a bit.”
Machinery should be placed in a safe position.
It’s the same with designers. “Again, they bury their heads,” he says. “The designer is the interface with the client. If they are aware of what they should be doing, then they should guide the client.”
At Landscaping Solutions, our heads are well and truly above ground. Some time ago, we took a good hard look at what is demanded and how far we fulfilled it, and we brought Richard in as the expert to check us over for any gaps in our approach. Consequently, we’ve embraced CDM with quite a bit of enthusiasm.
Why? Ben West, owner of Landscaping Solutions explains, “It’s going to increase professionalism and bring the landscaping industry in line with the rest of the construction industry, which is quite far ahead of us in this area. It’ll reduce accidents by making the consideration of risks and hazards part of the design process, so that, hopefully, they’re designed out of forthcoming schemes. And it’s going to make the finished garden a safer place for the homeowner and their visitors.”
A tidy site is a safer site.
What this means for you, as a designer, is that we know what’s needed and can help you with your responsibilities. “We recently did a job for a lady who wasn’t sure what CDM meant,” says Ben. “We provided her with documentation, the people she could speak to, links with various websites, and looked at her current documentation to see if it was rigorous enough.”
If you’re a home-owner reading this, then you can rest easy that we understand our duties and carry them out. It will also potentially reduce your costs by flagging up potentially massive additions to the bill brought about by, for example, the use of oversized, heavy paving that will need cutting on site in hard-to-access gardens where the only solution is to bring in a crane and then cut by hand.
When you’re not used to doing something, and there are plenty of other things taking up valuable time, then getting to grips with CDM is daunting. But it doesn’t have to be.
Landscapers should have all the appropriate work equipment and footwear for the job.
Paramount in CDM is the need to communicate. “Essentially, the designer should do a risk assessment for their design and talk to the contractor,” says Richard Gardiner. “The contractor might come up with a different way to solve a problem which is more satisfactory. All parties need to be in communication, putting the client, designer and contractor in tune with each other.”
If you’ve read our post on The Secret to a Bali Award-Winning Garden, then you’ll know that communication is one of our priorities. That project demanded hundreds of both emails and phone calls. If a problem occurs, we’ll let you know. If a schedule needs to be rejigged because of a delayed delivery, we’ll tell you. If we foresee a pitfall in the way things are scheduled, we’ll suggest a solution.
CDM doesn’t have to be feared. It’s raising standards across the industry and that has to be applauded. However, everyone can do with a bit of support, especially when something’s new and full of legal implications.
“CDM is a good thing,” says Ben. “With any of our projects, we’ll be happy to offer advice to designers who are a bit unsure, and it’s a chance for everyone in the industry - landscapers and designers - to show clients and designers that we take our responsibilities seriously and recognise our duty of care to fellow contractors and our clients.”
If you’d like to discuss how we can help with the CDM requirements of your next project, give us a ring on 0208 2412402 or email us at email@example.com
Richard Gardiner can be contacted at Nag Solutions.
What’s the secret to a successful build when the landscaping involved clearly offers challenges?
Flexibility and communication.
Without these, a garden build becomes confused, mistakes are made and jobs have to be redone.
With them, you can win a prestigious BALI award.
Client, Quentin Zentner with the BALI award at the ceremony earlier this month.
We won’t pretend that our award-winning garden in Barnet, North London, was easy. From planning to completion has taken over four years, as work was postponed more than once to allow for the client’s family circumstances. On top of this, a major refurbishment of the house overlapped with the garden build, which meant that we were sharing the site—and the storage space in front of the house—with builders working on the interior. Work schedules needed rejigging to allow for the late arrival of the gas supply to the barbecue. And, as you can imagine over a lengthy build, the client honed their requirements further, resulting in the installation of a Rensen canopy which needed an electrical run laid down and a relocation of pleached trees that had already been planted.
The lower part of the garden offers different areas for seating.
Designer Jilayne Rickards had her work cut out from the beginning, with a triangular-shaped back garden that tapered from 7 metres width at the back of the house to 4.5 metres at the bottom. “The garden isn’t big, and the clients wanted several areas—different “rooms” with entertaining spaces,” she explains. “They’re very much party people. They had teenage daughters at the time, and they like to have family around and dance.”
Lighting is an important element in this party-orientated garden. “I wanted to make it intimate,” says Jilayne, “with the water feature, screens and sculpture lit and making a focal point of trees and main features.”
This awkward-shaped plot also offered a 2-metre drop from front to back, restricted access the width of a wheelbarrow, and heavy clay which, as winter progressed, became totally waterlogged. “You couldn’t move,” says Jilayne, “for getting that great big lump of clay around your foot that weighs a ton.” This meant, not just waiting out the worst and shifting schedules as we worked around the weather and soil conditions, but an enormous amount of soil amelioration in the form of bucket-on-shoulder shifting of horticultural grit and manure for border preparation.
Our BALI award-winning garden, designed by Jilayne Rickards, with trees, shrubs and herbaceous plants supplied by Europlants.
In circumstances like these, you have to be flexible, ready to reconsider your options, and understand exactly what jobs can be shifted around each other and which can’t. You also have to communicate with all parties involved, every day if necessary. This job clocked up hundreds of emails and hundreds of phone calls, keeping the right people informed, checking up on details, pinning down timings.
Sharing a small site with other contractors who are working to their own agenda is often one of the challenges of high-end builds, as refurbishments indoor and out tend to take place at the same time. Our team on site was headed by James. “He’s one of the best foremen I’ve ever worked with,” says Jilayne. “The contractor was doing the lighting with the client in charge, so we didn’t always know what was happening, and the contractor didn’t turn up or finish when they said they would.
“It was quite troublesome,” she adds, with a degree of understatement. “James, the foreman was just phenomenal—one of the best foremen I’ve ever worked with. He offered lots of solutions along the way and didn’t lose his cool.”
The front garden, designed to make the most of sunlit grasses supplied by Knoll Gardens.
The results speak for themselves.
Out front, the clients wanted a pretty, welcoming garden with grasses lit by sunlight and space for cars. The sunny, dry gravel garden includes a dry-stone wall using quartzite paddlestones and Irish barley quartz gravel supplied by CED. There’s also a Sureset resin-bound drive which wasn’t on our schedule but which we slipped into our schedule to install after another contractor let them down.
The front and back garden are very different spaces, so Jilayne made the connection between the two with materials and design details. The client was keen to use Cor-Ten steel and include Arabic patterns. In the back garden Jilayne combined the two with laser-cut screens.
Cor-Ten steel, stipulated by the client, makes a statement front and back.
As these were a bespoke design, there was no tried and tested way of mounting them, so we devised bespoke fixings, minimising the chance of corrosion from contact with the soil by constructing a stand that was then fixed to a feature and bolted into concrete. Cor-Ten steel continued into the front garden in the lighting posts, while the Arabic pattern was repeated in the steel drain cover—a detail which particularly delighted the client.
Trendy Black Porcelain paving, sawn sandstone coping and resin-bound gravel create a perfect finish with the bespoke gully cover.
Trendy Black Porcelain from London Stone was used as paving throughout, linking front and back, and we created a modern, minimalist wall cladding with the same material for the built-in seats around the Fire Magic gas barbecue, complementing the choice of granite for the worktop and bespoke water feature.
The side passage maintains continuity between front and back gardens with the use of steel, Trendy Black Porcelain paving and gravel leading into the rear space.
The awkward shape of the plot was disguised with a diagonal design, creating two areas below the patio, with intimate seating between panels, allowing party guests to enjoy a quiet chat, and ending on a lawned area, completely hidden from neighbours, ideal for deckchairs on a Sunday morning, reading the papers.
The finish is always important, but it can make a particular impact where materials are repeated to create cohesion. A jarring defect in one area will then cast a shadow over all the work in that material.
The Cor-Ten steel screens and sculpture are highlighted at night.
“The finish was exquisite, because that’s how Landscaping Solutions work,” said Jilayne. “I went round looking and I wanted to find something, but I couldn’t fault anything. Everything was finished perfectly.”
We’ve loved working with Jilayne so we’re delighted that she feels the same about us. While the project proved a long, arduous journey with plenty of challenges along the way, its BALI award proves all the hard work worthwhile and shows what can be done when everyone on a project is fully engaged, communicating and aiming at the same result.
Some of the Landscaping Solutions team who worked on the project: (from left) Ben West (at back) Jack Comer, Chris Makepeace, Sam Gilbert, Tom Underwood, Morris Manole.
“I’d work with Ben again in a heartbeat,” says Jilayne. “It’s just great working with people who have such high standards.”
If you’d like to discuss a garden design project and what we at Landscaping Solutions can do for you, please give us a ring on 0208 2412402 or email us at firstname.lastname@example.org
If you are a regular reader of the Landscaping Solutions Blog you may remember back in January of last year we did an article covering the preposterous plans to commence fracking in Sherwood Forests.
One of the world's largest chemical companies Ineos, were leading the charge at the time and had gone as far as to obtain all the relevant licences to begin searching for shale gas beneath the ancient woodland.
Fortunately, after a great deal of protesting and negative media attention these plans were subsequently dropped.
Sadly there’s no time to breath a sigh of relief just yet. With Ineos busy eyeing up their next target. Companies like Cuadrilla Resources are already busy at work.
Following years of protests, demonstrations and debate Cuadrilla Resources have sadly begun fracking for shale gas at their site in Little Plumpton, Lancashire on the 15 October.
This marks the first time fracking has been carried out in the UK since the process was linked to earthquakes, caused by Cuadrilla Resources, back in 2011.
It comes as no surprise then when you hear the news that the Little Plumpton site is already in trouble. At the time of writing this article the site had triggered 37 earthquakes in only three weeks.
Worryingly, two of those earthquakes were powerful enough to breach regulatory limits and be categorised as "red" events by the Oil and Gas Authority monitoring system, meaning work had to stop completely for a minimum of 18 hours. On a third occasion an earthquake came so close to a “red” event that Cuadrilla Resources themselves voluntarily ceased operations.
Some organisations are concerned that these repeated breaches of regulatory limits already suggest Cuadrilla are in way over their heads. Yet shockingly, only last week the chief executive of Cuadrilla urged the government to relax the shale gas exploration limits currently imposed on fracking. The energy minister, Claire Perry, thankfully rejected such requests.
The reality though is that the Government shouldn’t be giving projects like this the go ahead in the first place. We should be shifting away from fossil fuels, not looking at ways to make it easier for companies like Cuadrilla Resources and Ineos to dig up more.
Fracking is by no means a long term solution and at best can only serve to extend the supplies of current fuels for a limited time. In fact, it’s sustainability has already been called in to question by countless studies with the most recent study concluding that fracking is one of the least sustainable methods of producing energy.
Renewable energy solutions are truly the only way forward, offering a long term solution, to the long term problem of maintaining energy supplies but also reducing carbon emissions.
However, until the Government is prepared to listen to the environmental scientists and the growing concerns of the public, councillors and MPs, Theresa May’s recent promise of a healthier environment for the next generation, is unlikely to be one she can keep.